Frequently asked questions
Are you curious about something? Do you have some kind of problem with our products?
KakinadaEshop.com only takes online orders through its website KakinadaEshop.com We do not take any order on phone or via email and we do not have retail outlets. If you are having any problem placing an order, you can call our customer. Check How To Buy Section
- If you are having any problem placing an order.
- call our customer support numbers at +91 9848129143 +91 9848010143. (9 a.m to 9 p.m)
- you can write to us at Serve@KakinadaEshop.com.
All other products are delivered as shown on the website. As most of our catalog is made up of unique and designer products, the quantity is always limited. Hence, in case, we run out of the product you ordered, we will get in touch with you to help you with a suitable alternative.
In addition, you are required to sign up once on our website with your proper email id and phone number. We suggest that for frictionless communication, you keep this information updated on our website. In case receiver do not responds we will contact you for additional information if required, so that your gift will be reached with out hassle..
if item broken, damaged or wrong products, you can ask for a replacement/return, which will take 3 - 5 days to be re-delivered at the recipient's address.*
For "Hand Delivered Products (flowers cakes & Sweets etc )
There are no replacements/return allowed as the products are perishable. In case of damaged, wrong product, missing or bad quality products, you can ask for a replacement, which will be done within 24 hours.*.
In case of damaged, wrong product, missing or bad quality products, you can ask for a replacement, which will be done within 24 hours.